Shipping
SHIPPING
Our standard shipping is via FedEx Ground. We only ship within the U.S. and Canada.
Shipping fee will be automatically calculated during checkout. Our shipment origin of destination is Gardena, California. Please note that our standard shipping delivery ETA is from 1-5 business days. To request for special shipping method or delivery, please contact us at info@dhdmed.com.
SHIPPING RETURNS
To return your product, you should mail your product to: Daiwa Health Development, Inc., 1411 West 190th Street, Suite 375, Gardena CA 90248, United States
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
FREE SHIPPING
If you qualify, this applies for special discounts and will be automatically applied during checkout.
DROP SHIP
Should you need assistance shipping it to another address, you may choose the drop ship option during checkout. A standard drop ship fee of $10 applies.
For any further shipping questions, please email us at info@dhdmed.com.